Whether you’re borrowing a car or sharing a car – we’re focused on providing a safe experience for everyone at Uber Carshare. We work continuously to improve and develop our safety features and processes, so you can focus on your trip, or your car.
Verified borrowers
All borrowers are verified and go through ID checks before they can borrow a car.
Vehicle protection for owners
If your car is damaged or lost during a booking and the responsible borrower doesn't pay their deductible or what's owed to you, we will. T&Cs apply.
Trip Cover for borrowers
Borrowers are covered by insurance and vehicle protection, which covers them for most damage or loss (subject to exclusions). Learn more.
Specialized safety team
You can contact us whenever you need help. All trips come with nationwide roadside assistance. Learn how to get in touch.
Two-way feedback
At the end of each trip, borrowers and owners can review the experience. You can see these reviews on the car’s profile or member’s profile.
Member monitoring
We monitor feedback from owners and borrowers, taking appropriate action if behavior doesn’t comply with our Terms of Use.
Secure payments
All trip payments are securely processed using your Uber Wallet. No need to re-enter payment details.
Car safety reporting
Borrowers can report any car safety issues through the app, and we share these details with owners so they can fix any issues.
Car owners are responsible for keeping their cars registered, maintained and roadworthy. Borrowers are responsible for any damage or loss to the car that happens during their trip, with all trips including insurance and vehicle protection.
Search cars
We verify all borrowers and remove members who don't abide by our Terms of Service. All bookings come with insurance and vehicle protection, and we're on hand to help with any issues.
Share your car